Shipping policy

Where we ship
We currently ship to shops in Canada. Every order is printed to order in British Columbia and shipped within Canada.

US shops
We're setting up printing and shipping inside the USA, so your orders will arrive without cross-border duties or customs delays. Until that's live we don't ship to the US. You're welcome to apply for a wholesale account now, and we'll let you know personally as soon as US ordering opens.

When your order ships
Orders usually ship within 5–7 business days of order confirmation, plus transit time. Every order is tracked, and you'll get a tracking email when it ships.

Shipping costs (Canada)
- Orders of single designs (packs of 6) of $150 CAD or more ship free.
- Under $150, standard shipping is $12 CAD.
- Express shipping is available at checkout.
- Bundles and the Sample Set always ship at standard rates.

Lost or late parcels
If your tracking hasn't moved for 7 business days, or a parcel is marked delivered but hasn't arrived, email hello@booanddav.com. We'll sort it out with the carrier and, if needed, send a replacement.

Address errors
Please double-check your shipping address at checkout. If a parcel is returned to us because of an incorrect address, we'll reship it once the shipping cost is covered.